Answering telephone calls, taking messages, assisting in reception, photocopying, filing, dealing with post and parcels, greeting visitors.  In any care home there is a large amount of administration and at this time our homes need support to ensure that office functions are running smoothly.  Any experience is helpful but not essential but being able to demonstrate good customer service and being cheerful and enthusiastic is very important. Full role description >

Basic food preparation, serving refreshments, delivering meals, stocking up communal areas.  This role supports homes to continue to supply health and nutritious meals and ensure that all residents are catered for even if this is in their own rooms – Full role description >

Dusting/polishing, hoovering communal areas, bed making.  Our homes are dedicated to keeping extremely high standards of cleanliness- never has this been more important.  Full role description >

Assisting with low level maintenance, painting, changing lightbulbs, pull cord checks, water temperature checks, maintaining window restrictors, sweeping paths, gardening.  This role would be a great fit for someone with some basic DIY skills who enjoys a variety of tasks.  Protective clothing and tools provided - Full role description >

Folding ironing, delivering clean clothes to residents, trolley collection.  The laundry sections of care homes are busier than ever and this is a real pressure point.  You can help to endure that laundry is completed in a timely manner and resident’s clean clothes are returned to them efficiently. Full role description >

Talking to residents on the telephone, writing letters and postcards.  It is really important that our residents still feel connected to the wider world through these difficult months.  A call or letter can really brighten up someone’s day and can make a real difference to wellbeing. Full role description >

Collecting items for residents or the kitchen, running a small shop, taking shopping trolleys around the home.  Residents still have their own personal shopping needs and volunteer support here can alleviate pressure on staff.  Some homes run internal shops which can be mobile.  The personal interaction can sometimes be as important as the products! Full role description >

Collecting shopping or other items, other driving as required by the scheme. More info >

Helping older people by ensuring they have the provisions they need. More info >

Help older people to stay in touch with people in this time of isolation.  This could have a huge impact on peoples wellbeing and mental health. More info >

We are a national charity that enables people to live later life well. Across our 90 specialist care homes, 70 retirement living sites and 62 community groups, we put people at the heart of everything we do and look after over 18,000 older people up and down the country.

Amid the Coronavirus outbreak, we are working tirelessly to protect and care for some of the most vulnerable to this illness and ensure we’re doing everything we can to support our residents, members, relatives, volunteers and colleagues.

Our values of respect, nurture and inspire have never been more important and we are proud of all our 7000+ colleagues and 4,000+ volunteers for their dedication and commitment for the people we care for. For more about MHA and our services, visit our About Us page >>

Great news, we really appreciate your commitment. We have a variety of roles we are currently recruiting for across our services, listed above. Please click on the ‘more info’ for a full role description.

Once you’ve found a role(s) to suit you, simply complete the online form at the bottom of this page, outlining which volunteer role you’d like to apply for. If you’d like to sign up for more than one role, please just tick all the roles you would like to be considered for.

One of our services in your area will then be in touch about how you can support and coordinate times to suit you.

All our roles are flexible, and will be allocated based on your availability, the need of services in your area and of course we are providing a safe environment for you at this time.

Upon being accepted as a volunteer, you may not be deployed immediately, but be called upon dependent on local need at any given time. We will always try and keep you allocated to the role you have applied for, and if we do ask you to do something else this is of course your choice.

Our volunteers are extremely important to us and their health and wellbeing is top of our agenda. We advise that our volunteers who are 70 and over and/or have underlying health conditions follow government advice and isolate at home.

All volunteers coming in to MHA at this time will have all of the protective equipment they need for their roles and full instruction in infection control and good hygiene. In addition, all volunteers will have a named contact of someone to talk to if they are experiencing any difficulties. We recognise that the current situation can place an emotional burden on volunteers so we will ensure you are supported.

We will be honest and open about Covid-19 infections to allow volunteers to make informed choices about their volunteering roles and accept and support decisions volunteers make in their own best interests.

Full training and induction will be provided (unless you can’t drive!)

All out of pocket expenses will be paid.

Yes, absolutely! We have a range of vacancies for employed roles. For more information on these roles and working for MHA, please go to our careers section >>