We believe that your feedback - good or bad - is essential to ensuring our care, accommodation and support services provide the best possible experience for the people we serve.

Fill in the online form below to share your experience of our services or write to: The Customer Services Manager, MHA, Epworth House, Stuart Street, Derby DE1 2EQ.

Should you wish to make a complaint about one of our services, please read our Complaints Procedure.


MHA operates in line with the General Data Protection Regulation (GDPR) and will only use your personal details to send you the information you have requested and/or answer your query. We will manage your personal data in accordance with our Privacy Policy.


Manage your cookie preferences

We use cookies to enhance your browsing experience and provide additional functionality. Learn more about how we use cookies on this website.