Volunteer Administrators Needed!

What would I be doing as a care home administrative support volunteer?

You would be helping the admin team as needed, supporting with administrative tasks and responding to enquiries. Tasks could include, helping with answering telephone calls, taking messages, filing, photocopying, sorting post/parcels and other clerical duties.

What impact would I have?

These simple admin tasks could free up another member of staff to help deal with ever-changing environment that the covid-19 outbreak has created in our care homes. As you can imagine, at this time, we are having an increase of enquiries in our homes so having someone to help take this enquiries, would really help.

We’re looking for people who have the following skills and qualities:

• Good communication and customer service skills
• Able to use your initiative and work under pressure
• Able to multi task or move from one task to another as the need arises or as you are directed
• Well organised, reliable and punctual
• Flexible and able to take instruction/direction
• To be mindful of infection control and good hygiene at all times
• An understanding of the needs of older people
• Enjoy working with older people.

Why volunteer for MHA?

If you are passionate about caring for older people, MHA is the place for you. We are a national charity inspiring the best care at every stage of later life. It is our mission to enable people to live later life well and you could help us achieve this. Amid the coronavirus outbreak, this is more important than ever and we need help in order to keep up the levels of excellent care that we provide.

Our volunteers are making a difference every day

You could be a join one of our amazing care home teams, an admin manager said: “I've never felt more welcomed. From my first day, I was made to feel like part of the team and they couldn't do enough to make sure I had everything I needed. The whole team create such a wonderful atmosphere for the residents, relatives and staff.”