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MHA is committed to ensuring the welfare of residents in our communities. Wellbeing is a key component of the service provided by MHA in all our retirement communities with care.
There is a fixed fee for Wellbeing to provide a core service across each scheme/village. The Wellbeing service includes 24-hour assistance, 365 days a year, help in an emergency and the support with an activities and events programme, depending on availability.
Residents’ personal wellbeing can change at different times and some residents may use the service more frequently than others. Our aims are to enable residents to maintain their physical, emotional and spiritual wellbeing, to ensure that people remain as independent as possible, and to reduce the risk of social isolation and loneliness.
The service ensures that every resident is spoken to regarding what is important to their Wellbeing and how we can support this prior to moving into the scheme/village. This may include obtaining details of any information MHA may need to support you. For example next of kin, GP details, or any other support agencies we may be asked to contact on your behalf, as well as any worries or concerns about your current or future wellbeing you wish to share with MHA.
Note: The information above is a guide as to how the wellbeing service works across MHA. However, the service can vary at each of our Retirement Living schemes, dependent on resident need (and staff availability). The Housing Manager or Registered Care Manager can provide further information on how the wellbeing service operates at their scheme.
Our wellbeing service provides assistance to our residents in a number of ways:
Note: The above list is not exhaustive and the service will support as and when needed by any member of staff day or night as and when available. Different residents have different needs at different times in their lives and we hope we can ensure we provide the good neighbour service we all aspire to.
Find the retirement community that’s right for you
Within our retirement housing with care schemes, we have a variety of properties to rent, purchase or on shared ownership, including one and two-bedroom apartments, studios and bungalows.
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