Compassionate end of life care

At MHA, we’re dedicated to providing exceptional care, throughout residents’ time in our care homes until the very end.

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We know that end of life care can be a difficult subject to talk about, but we also acknowledge that it’s an important time and a part of life that will affect us all. 

Our approach to end of life or palliative care is encapsulated in our training programme called ‘The Final Lap’. The course is taken by all colleagues across MHA and aims to make sure all our care homes are comforting places where death and dying are faced openly and sensitively with residents and their families.

All care home residents, of all faiths and none, have the opportunity to spend time with the home’s chaplain. During your time in an MHA care home, the chaplain and the care staff will get to know you as a person, including understanding what’s important to you in life and what comforts you.

Having these conversations makes us aware of anything particularly special, such as favourite pieces of music, how you would like to be cared for, and what plans you want to make. This includes choices about medical care; who you would want to make decisions for you if you’re unable to; things that might brighten your day; what religious care you may want or how you would like your funeral to be conducted.

Residents are encouraged to involve their family and friends when making these important decisions. Many friends and relatives of residents keep in close contact with our care homes long after their loved ones have died, recognising the compassionate care and support that our care teams provided during the later stages of life.

Our chaplains can provide spiritual care for people of any faith or belief if requested and can often arrange for other faith leaders to visit if appropriate. The chaplain may be able to conduct the funeral at the family’s request so that you have the comfort of knowing that the service will be personal to your loved one and there will be a friendly face there that the family knows.

More information on our end of life care can be found in our End of Life Care Strategy >

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Our care homes

Whether it's residential, nursing or dementia care that you or your loved one requires, with MHA you can be confident of our rich history of delivering some of the most highly rated, person-centred care in the sector.

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