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  • MHA Care Home, Richmond, Bexhill-on-Sea

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  • MHA Care Home, Richmond, Bexhill-on-Sea, Lillian's seize the day

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58 places for residential and dementia care

About Richmond

We are passionate about our home and our residents. We provide a warm and homely environment and treat all our residents as individuals who have the right to be given choice.

Richmond is a purpose-built care home, offering dementia care for 26 residents and residential care for 32 residents. All rooms are en suite and comfortably furnished and we have free WiFi throughout the home.

Rated 9.1/10 ( reviews, June 2019)

100% of residents satisfied with the overall standard of the home (Latest Your Care Rating, 2018)

Respite care at Richmond

Respite care, also known as short-term or short-stay care, is a temporary living arrangement at a care home. It gives both carers, and those being cared for, a bit of time off and a chance to recharge their batteries.

At Richmond, we offer residential and residential dementia respite care. Everyone staying with us for a respite break will receive personalised care, tailored to their individual needs. They’ll have their own furnished room and be encouraged to take part in the life of our home and the many activities on offer.

What makes Richmond special?

  • Our staff are caring, professional and are fully trained in dementia care
  • Our regular trips and events - from a coffee in the local café to an evening out at a Chinese restaurant or a takeaway 
  • Packed activities calendar with two Activity Coordinators
  • Award-winning music therapy - available to all residents
  • Extensive secure gardens - to simply enjoy, or get hands-on maintaining our flower beds and shrubs!
  • Our beauty room offering hair and nail care several days a week
  • We have open visiting, children and pets are welcome and often get spoilt by the other residents and staff! Family and friends can also enjoy a meal with their loved ones.

“All the staff were genuinely caring - showing great compassion, dignity and most of all, love.” Independent review on

Where are we?

We’re in Bexhill-on-Sea, midway between Eastbourne and Hastings in East Sussex. Richmond is situated on a quiet residential area of Little Common Road. It’s easily accessible to public transport and the town centre is approximately 1 mile from Richmond. The seafront, with lovely hotels and cafes, is a 30-minute walk from the home.

Activities, trips and events

Our two Activity Coordinators work hard to keep our residents active and entertained with a fun-packed weekly activities calendar.

Activities include: singing and outside entertainment coming into the home, quizzes, games, table tennis, walks and afternoon tea, animal visits, exercise classes, art sessions, bingo, baking/cookery, bible studies, flower arranging, knitting, Church services twice a week plus personal support from our Chaplain who is employed at Richmond and many more…!

At Richmond we regularly take residents on trips - our very own minibus is always ready to whisk groups away to exciting destinations. This can be anything from shopping, a trip to the library or going out for a coffee to a trip to the seafront, visit a garden centre, or an evening out at a favourite restaurant. Our residents tell us what they want to do, and we do our best to make it happen.

And we love any excuse to put on a themed event. Throughout the year you’ll see events including a Valentine’s Day meal, Easter bonnet parade, summer fete and Halloween party.

Award-winning music therapy

Richmond care home is committed to providing alternative therapies such as music therapy to help alleviate isolation and the symptoms for those living with dementia. Our trained and award-winning therapist, Lori Standen, is funded by charitable donations. She spends a day each week at the home and interacts directly with residents through live music therapy sessions. This includes singing, playing simple percussion instruments or responding to musical cues in a one-to-one or group setting. Take a look at our video to find out more about this life-changing therapy.

Chaplaincy and pastoral support

Richmond is proud to be supported by a dedicated Chaplain, Peter Timms, who offers pastoral support to all, whatever their beliefs. Peter is in the home four days a week, providing a listening presence, companionship and one-to-one pastoral support for all residents, their friends and relatives, and staff members - irrespective of their beliefs - and organise worship for those who wish to participate. Where appropriate, residents are encouraged to maintain links with local faith communities.

Peter has a person-centred approach and delivers support with warmth, compassion, humour, mutual respect, strength and hope.

“The chaplaincy is excellent. Thank you all!!” Independent review on

Seize the day – unique and memorable opportunities

Funded through charitable support, every MHA care home also prides itself in being able to offer unique and memorable opportunities and activities for residents to quite literally help them 'seize the day'.

Visit us for an afternoon

If you’d like to experience living at Richmond, we’d love to invite you for lunch and to spend an afternoon with us. It’s the best way to really get a feel for our friendly home and decide if we’re right for you.

CQC Logo

CQC overall rating for Richmond

Requires improvement

4th Dec 2019

Privacy and independence, friendship and support - 24 hours a day

Richmond offers care and comfort, compassion and friendship. At the heart of all we offer is our assurance that you will be treated with the respect and dignity that we all deserve, and if you need anything at all, we’re here to help, 24 hours a day.

Whether in the privacy of your own room or relaxing in the company of your friends and neighbours, we will support you to spend your time doing the things you enjoy. Let us know if it’s music, a favourite newspaper, exercise or a spot of pampering at the salon. Landscaped gardens invite you to appreciate the fresh air, or tend the plants if you wish. There’s a wide range of social events, so you never need to feel bored or lonely.

Richmond has the latest safety and security design features so you can live life to the full with peace of mind.

Your room

All rooms are en suite and comfortably furnished and we have free wifi throughout the home.

A TV can be provided for your room on request and residents have access to a computer. We have a call system which can be operated by a hand control or a pendant depending on personal preference. We also offer a choice of a profile bed or a divan, ensuring we can meet individual choices or care needs.

You can bring your own furniture to furnish your room, such as a favourite armchair or their own bed. Walls can be personalised with their own pictures, shelving and ornaments. Some of our residents bring their own curtains which makes the room theirs and more homely.

Dedicated dementia care

MHA is one of the pioneers of person-centred specialist dementia care in the UK. Our first specialist dementia care home opened in 1989 and since then we have continued to develop our approach in our care homes and retirement apartments across the UK.

Our specialist dementia care recognises each person as a unique individual. At Richmond, our caring, professional and fully-trained carers, provide the highest quality care to preserve dignity, treat people with respect and promote independence.

Everyone with dementia is different. That's why a person-centred approach is key: at Richmond, we take time to get to know each individual’s history, personality and preferences, and find ways to make every day fulfilling.

Our purpose-built dementia area at Richmond is designed and decorated to be safe for you, and also as familiar, reassuring and as easy to navigate as possible. The dementia floor is secured by keypad coding to ensure that you are safe and secure at all times.

We provide ‘show and tell’ at mealtimes where you are visually presented with the two meals on the menu so you can select which one you would like. Other options are also available if you would like an alternative.

We have a dementia secure garden with sensory plants and ornaments. The dementia floor is at ground level and you can visit the garden at any time.

We ensure residents are fully supported in their everyday lives and tailor some of our activities around dementia needs. Examples include Sound Bingo, Reminiscence Therapy and a dementia-friendly box of activities with sensory and visual impact.

Our bedroom doors have individual door furniture to assist you to find your own room or a memory box. We have also painted our WC and bathroom doors bright yellow to guide you to the facilities as needed.

Residential care

Finding a place that you can call "home" is a question of getting the right balance.

Richmond’s residential care provides 24-hour support to help residents maintain independence – giving peace of mind and a place to make new friends and explore new interests.

In many ways it is like living in a hotel, where you don’t need to worry about laundry, changing the bed or cleaning your room. We will use the district nurse and GPs to provide any medical care. Our caring staff help with everyday activities like bathing and dressing and support at mealtimes. At the same time, there is no reason why you can’t maintain links with the local community, or develop new friendships and relationships. Care staff will help you do that, while also working hard to create a home that is itself full of opportunity and possibility.

In the main living areas of the home, you will find lounges where you can join in one of the many activities with others or sit quietly with a book or newspaper.

Food and drink

Mealtimes are an important part of the day here, giving our residents the opportunity to get together and enjoy freshly prepared food in a relaxed restaurant-style environment. We always offer two meal options and our chefs will happily prepare something special if nothing on the menu appeals.

  • Freshly prepared meals, cooked by our in-house chef
  • All dietary and religious needs catered for
  • Locally sourced meats, fruit and vegetables where possible
  • Seasonal ingredients – menus change three times a year with input from residents
  • Specialist equipment and assistance as needed
  • Snacks and drinks available 24 hours a day
  • Home baking every day
  • Relatives welcome to join residents for meals

“Food is very, very good. Good choice of breakfast, lunch and supper. Meals are shown to residents for them to select. High praise to the chef and his team.” Independent review on

Our commitment to your wellbeing

Our highly-trained, dedicated members of staff will always be on hand to provide your care and support in the way that best suits you, in the comfort of your own room.

We choose the people who work with us very carefully. They need to share our values and respect people, their life experience and personal choices.

We take pride in the cleanliness and maintenance of your home and provide a thorough and friendly cleaning service. Your personal washing will be carefully laundered and returned to you, clean and fresh.

We also provide regular gentle exercise sessions and have close links with GP surgeries, district nurses and dentists. Our in-house hair salon and nail care, plus visiting gym instructor, optician and chiropodist keep everyone looking their best. And uplifting visits from local schools and pet therapy animals keep us all young at heart.

More information

Sample menu


Indicative fees for self-funding residents at Richmond care home, Bexhill-on-Sea

(1st April 2020 - 31st March 2021)

Residential care

Depending on the level of residential care required, gross weekly fees will range from:

£814.53 (Single en suite, low care needs) to a maximum of £920.68 (Single en suite - Premium, high care needs)

Residential dementia care

Depending on the level of residential dementia care required, gross weekly fees will range from:

£977.43 (Single en suite, low care needs) to a maximum of £1076.22 (Single en suite - Premium, high care needs)

Richmond Care Home
Collington Lane East
Little Common, Bexhill on Sea
East Sussex, TN39 3RJ

Tel: 01424 217688

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