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Alexandra House Care Home

Alexandra House Care Home

Dovercourt, Marine Parade, Dovercourt, Harwich, CO12 3JY

  • Residential Care
  • Dementia Care
  • Respite Care

Alexandra House is a purpose-built care home for 47 people with residential or dementia care needs. Situated on the seafront, in the centre of Dovercourt Bay, we offer long term and respite care in safe, warm and welcoming surroundings. All our rooms have en suite wet rooms.

The carehome was formerly the Alexandra Hotel which opened on May 25th 1903, in May 1905, King Edward VII visited Dovercourt and whilst this was a military visit in evening before returning to London, the King had dinner with his officers in the Alexandra Hotel, now Alexandra House. 

The home retains it’s prominent position on the sea front at Dovercourt, and as community facilities have been created we are able to make the most of the local library, and community hub which are just around the corner.

A dedicated and compassionate team ensure everyone receives the person-centred care that they deserve, tailored to their individual needs and preferences. Our 24-hour support ensures you continue to enjoy maximum independence with peace of mind, knowing that help is always at hand.

What makes Alexandra House special?

  • Light and airy accommodation with en suite wet rooms 
  • Compassionate colleagues who care for everyone as an individual
  • Personalised care plans, developed with residents and their family
  • Music therapy – group and 1-2-1 sessions
  • Extensive activity programme 
  • Secure, landscaped gardens 
  • Hair salon and reflexology
  • A dedicated Chaplain

We work hard to provide the right balance of privacy and company for each individual; residents can be sure of quality and choice in their care, ensuring they can live life to the full in the way they wish.

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Take a virtual tour of the home

View some of our bedrooms, bathrooms, lounges, garden and activities residents can enjoy.

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Care & Facilities

Alexandra House provides care, comfort, compassion, and friendship to ensure that all residents are treated with the respect and dignity they deserve. Our highly trained and dedicated staff are available 24/7 to provide assistance whenever needed, ensuring the provided care and support is tailored to each individuals needs.

  • 24 hour care
  • Respite care
  • Chaplain
  • En suite wet rooms
  • Landscaped gardens
  • Small pets allowed
  • Home cooked meals
  • Music therapy
  • Snacks & drinks
  • WiFi
  • Activities schedule
  • Hair salon

Privacy and independence, friendship and support - 24 hours a day

At Alexandra House we offer care and comfort, compassion and friendship. At the heart of all we offer is our assurance that you will be treated with the respect and dignity that we all deserve, and if you need anything at all, we’re here to help, 24 hours a day.

Whether in the privacy of your own room or relaxing in the company of your friends and neighbours, we will support you to spend your time doing the things you enjoy. Let us know if it’s music, a favourite newspaper, exercise or a spot of pampering at the salon. Landscaped gardens invite you to appreciate the fresh air, or tend the plants, if you wish. There’s a wide range of social events, so you never need to feel bored or lonely.

Alexandra House has the latest safety and security design features so you can live life to the full with peace of mind.

“Staff are very professional, treat me kindly with respect, they always knock on the door.” Resident quite, CQC report

Residential care

Finding a place that you can call "home" is a question of getting the right balance.

Alexandra House’s residential care provides 24 hour support to help residents maintain independence – giving you peace of mind and a place to make new friends and explore new interests.

In many ways it is like living in a luxury hotel, where you don’t need to worry about laundry, changing the bed or cleaning your room. We will use the district nurse and GPs to provide any medical care. Our caring staff help with everyday activities like bathing and dressing and support at meal times.

At the same time, we’ll support you to maintain links with the local community, or develop new friendships. Care staff will help you do that, while also working hard to create a home that’s full of opportunity and possibility.

In the main living areas of the home you will find lounges where you can join in one of the many activities with others or sit quietly with a book or newspaper.

“Cleanliness is excellent and the staff are outstanding, liaise really well with relatives, and general communication is wonderful.” Independent relative review, carehome.co.uk

Dedicated dementia care

MHA is a pioneer of person-centred dementia care in the UK.

With a reputation for providing the highest quality care, our person-centred care recognises each person as a unique individual and addresses their own spiritual and physical needs, with both reassurance and support.

Everyone with dementia is different. At Alexandra House, we take time to get to know each individual’s history, personality and preferences, and find ways to make every day fulfilling. There is wide range of activities and reminiscence therapy, keeping social interaction and stimulation a key part of everyday life.

Focusing on individual needs and support for older people, we make sure that we help our residents live later life well, aiming to alleviate the symptoms of dementia with understanding and expertise.

Our dementia areas at Alexandra House are secure units, designed to be safe for you, and also as familiar, reassuring and as easy to navigate as possible.

We offer mind stimulating activities and residents enjoy our reminiscence areas and sensory exercise sessions using balls and ribbons.

We provide ‘show and tell’ at mealtimes where you are visually presented with the two meals on the menu so you can select which one you would like. Other options are also available if you would like an alternative.

Your room

All of the bedrooms at Alexandra House are comfortably furnished and have an en suite wet room. We have free wifi throughout the home.

You can bring your own furniture to furnish your room, such as a favourite armchair or own bed. Walls can be personalised with your own pictures, shelving and ornaments.

“Mum's room is very homely and kept clean and tidy. It's like home from home.” Independent relative review, carehome.co.uk

Food and drink

Meal times are a special part of the day for you to savour tasty food, freshly cooked by our chef to suit you and any dietary needs. And, of course refreshments are available throughout the day for you and your visitors, who are welcome at any time.

Our commitment to your wellbeing

Our highly-trained, dedicated members of staff will always be on hand to provide your care and support in the way that best suits you, in the comfort of your own room with en suite facilities.

We choose the people who work with us very carefully. They need to share our values and respect people, their life experience and personal choices.

We take pride in the cleanliness and maintenance of your home and provide a thorough and friendly cleaning service. Your personal washing will be carefully laundered and returned to you, clean and fresh.

Regular exercise sessions, reflexology, pamper sessions and visits from our local chiropodist, plus uplifting visits from local schools and pet therapy animals, help to keep you mentally and physically active.

Your next steps to finding care

Our team are happy to help you when you are ready to discuss the care and support that you, or your loved one may need. You can call us directly, arrange a tour of our home or submit an enquiry and we’ll contact you.

Visit us here at Alexandra House

Take the time to visit us, look around and get to know us here at MHA Alexandra House or request a callback.

Contact us

Call us today to enquire about a care home placement. Our opening times are 8am - 5pm.
01255 235 555

Fees and Funding

Indicative fees for self-funding residents at Alexandra House care home, Dovercourt, Harwich (1st April 2024 - 31st March 2025).

Why Choose Us

There are countless reasons why you should choose an MHA care home From our award-winning, person-centred care and activities coordinators to music therapy and chaplaincy support.

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Our High Standards

MHA is dedicated to providing some of the highest quality care and support to older people across Great Britain - and we're proud that this is reflected in our independent care inspection reports.

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Keeping You In Touch

We recognise the importance of keeping in touch with your loved ones so we actively encourage this across our care homes. There are several ways in which you can stay in touch with your loved ones.

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News and Updates

11 April 2022

MHA Alexandra House shows progression is key with double promotion

MHA Alexandra House has a new home and deputy manager, with both positions being held by employees who have climbed the ranks within the home.

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Find out how we are dealing with Covid-19 across MHA care homes, retirement living schemes and community groups.

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