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  • MHA Care Home, Willesden Court, London

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  • MHA Care Home, Willesden Court, London

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60 Places for Nursing Care, Dementia Nursing Care and Residential Care

This modern home was purpose-built in 2000 and became part of MHA in 2011. With 60 private single rooms, en suite facilities and shared spaces that include kitchenettes and lounges, Willesden Court is a place where every resident enjoys comfort, privacy and dignity, while also being able to enjoy company and friendship.

Here, individuals with dementia and nursing care needs are encouraged to express themselves. Our highly trained staff members take the time and care to get to know each resident, talking to them and their families about their likes and dislikes and personal backgrounds and stories, in order to be able to provide the person-centred care that lies at the heart of MHA’s values.

We aim to ensure that residents’ preferences are met in every aspect of their daily lives. For example, our multicultural setting is reflected in mealtime menus, which include Caribbean and vegetarian options – enabling individuals from any background to continue to express their cultural and religious identity as they wish after moving in. Similarly, the full activity programme is resident-led to make sure that residents pass their time in the way that they would like.

MHA regards physical and spiritual needs with equal importance. We are committed to providing alternative therapies such as reflexology and music therapy, which do much to enhance the well-being of residents, while our Chaplain offers pastoral support to all at Willesden Court, whatever their background and beliefs.

In these and countless other small ways, we help nurture the well-being of all our residents, continuingly encouraging fulfilling relationships and positive experiences.

 

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CQC overall rating for Willesden Court

Good

3rd Dec 2015

Privacy and independence, friendship and support - 24 hours a day

Willesden offers care and comfort, compassion and friendship. At the heart of all we offer is our assurance that you will be treated with the respect and dignity that we all deserve, and if you need anything at all, we’re here to help, 24 hours a day.

Whether in the privacy of your own room or relaxing in the company of your friends and neighbours, we will support you to spend your time doing the things you enjoy. Let us know if it’s music, a favourite newspaper, exercise or a spot of pampering at the salon. Landscaped gardens invite you to appreciate the fresh air, or tend the plants, if you wish. There’s a wide range of social events, so you never need to feel bored or lonely.

Meal times are a special part of the day for you to savour tasty food, freshly cooked by our chef to suit you and any dietary needs. And, of course refreshments are available throughout the day for you and your visitors, who are welcome at any time.

Willesden has the latest safety and security design features so you can live life to the full with peace of mind.

Our commitment to your well-being

Our highly-trained, dedicated members of staff will always be on hand to provide your care and support in the way that best suits you, in the comfort of your own room with en suite facilities.

We choose the people who work with us very carefully

They need to share our values and respect people, their life experience and personal choices.

We take pride in the cleanliness and maintenance of your home and provide a thorough and friendly cleaning service. Your personal washing will be carefully laundered and returned to you, clean and fresh.

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Reviews

B K

5th August 2016

I really like living here. I'm treated with respect. I am really happy with my room. I can have visitors and see them in private. I'm treated gently. I am listened to. The food is good an there is choice.

Brian M

13th July 2016

I like living at Willesden Court as it is a home from home. I can make tea whenever I want, go into the garden to relax. Staff are nice and friendly. I get on well with everyone. I feel safe and everyone is so friendly.

Maria B

13th July 2016

Staff are professional and attentive and interact with kindness with the residents.

Jose R

13th July 2016

When I came to Willesden Court I was in poor health and walking with a zimmer frame. Since my admission I made a fantastic recovery by the wonderful care I received and encouragement of staff. I am now fully independent and can now run around unaided. I would highly recommend Willesden Court as the home does really promote independence and encourage active living. Its home from home.

Anne H

30th June 2016

My cousin has been living at Willseden Court for 15 months. She says how nice the people are who look after her and that they have many activities and celebrations. The decor is bright and welcoming and staff very helpful in particular when she arrived and needed to get used to a new home and change of environment.

Pradeepkumar P

24th June 2016

It has been an absolute pleasure being a resident here.

Rupert M

15th June 2016

I have been a Pastoral visitor to this home on behalf of Age UK since 1999 and I have always found this home to be one of the best that I have visited on behalf of Age UK. I would recommend members of any family or even myself to this home. I have in the past recommended to friends to this home.

Mark A

6th June 2016

Good care home, safe and well looked after. Environment good and respectful staff.

Patrick K

6th June 2016

Very good place, great staff, good meals, all about this place is of a good standard.

W D

4th June 2016

Willesden Court Care Home provides a very professional caring service. My friend was in need of end of life care and was treated with dignity and respect. The home was clean, nicely decorated (and no unpleasant smells). With a truly homely atmosphere. Many of the staff are willing to go the extra mile to give that personal touch, e.g., one carer brought in her own cushioned tray so as to make it easier for my friend to eat. The staff offered an alternative choice of meals when she changed her mind about her order. The home is also secure, yet it was relatively easy to move between floors. Willesden Court Care Home is indeed your caring home from home and would have no hesitation in recommending it.

All reviews have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions

Contact info

Willesden Court
3 Garnet Road
Willesden
London
NW10 9HX

Tel: 0208 459 7958

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