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  • MHA Care Home, Richmond, Bexhill-on-Sea

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  • MHA Care Home, Richmond, Bexhill-on-Sea

    2 of 2

58 Places for Residential Care and Residential Dementia Care

Midway between Eastbourne and Hastings in East Sussex lies Bexhill-on-Sea, where MHA's Richmond care home was opened in the early 1970s. The town has one of the finest stretches of sea shore on the South Coast and claims "to have retained all the best qualities of English life since the turn of the [19th] century whilst managing to avoid most of the unpleasant influences that have plagued so many other towns." Enjoying a blend of traditional and modern surroundings and amenities, it's little wonder that Dr Leslie Weatherhead, Methodist preacher and bestselling writer, thought Bexhill an ideal spot for an MHA home.

Dr Weatherhead was a former minister of the City Temple in London. Not only did he advocate looking for a site in Bexhill; in memory of his wife he also donated funds for the lift. Appropriately it was Dr Weatherhead who opened the home on 3 March 1971.

One of a growing number of purpose-built properties opened by MHA, Richmond was built on two floors at a cost of £165,000. Next door, MHA also built a block of retirement apartments for former members of staff. This was intended as a place of "enjoyable transition from busy, active service to taking up residence in one of the homes."

Early publicity photos emphasise the variety of communal facilities and the encouragement of social activities - including a residents' choir. Then as now, the intention was to create what residents have described as a "caring" environment. Richmond, extended and updated, is now offering dementia care for 26 residents in addition to 32 residential care places.

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CQC overall rating for Richmond

Requires improvement

15th Mar 2016

Privacy and independence, friendship and support - 24 hours a day

Richmond offers care and comfort, compassion and friendship. At the heart of all we offer is our assurance that you will be treated with the respect and dignity that we all deserve, and if you need anything at all, we’re here to help, 24 hours a day.

Whether in the privacy of your own room or relaxing in the company of your friends and neighbours, we will support you to spend your time doing the things you enjoy. Let us know if it’s music, a favourite newspaper, exercise or a spot of pampering at the salon. Landscaped gardens invite you to appreciate the fresh air, or tend the plants, if you wish. There’s a wide range of social events, so you never need to feel bored or lonely.

Meal times are a special part of the day for you to savour tasty food, freshly cooked by our chef to suit you and any dietary needs. And, of course refreshments are available throughout the day for you and your visitors, who are welcome at any time.

Richmond has the latest safety and security design features so you can live life to the full with peace of mind.

Our commitment to your well-being

Our highly-trained, dedicated members of staff will always be on hand to provide your care and support in the way that best suits you, in the comfort of your own room with en suite facilities.

We choose the people who work with us very carefully

They need to share our values and respect people, their life experience and personal choices.

We take pride in the cleanliness and maintenance of your home and provide a thorough and friendly cleaning service. Your personal washing will be carefully laundered and returned to you, clean and fresh.

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10th August 2016

I found the Heatherbank part of the home which I visited to be clean and pleasantly smelling. The residents looked happy and there were no problems. It was the hottest day of the year and every effort was made to cool down the rooms. The care offered to each resident was appropriate to their needs and always delivered with dignity. Care staff regularly communicated to the residents. Tip Top service!!!!


20th June 2016

My aunt resides here and at first I found it hard to visit as you do then family go into care of others, however I have always been welcomed and the home is like an extended family. I see her really enjoying activities and enjoying the food. I could ask for a better place for her to be. Thank you.

Diana B

9th June 2016

My mother had a stay at Richmond of nearly five weeks respite, after a short stay in hospital. With their care, kindness and wonderful food, she has made an amazing recovery. We are so grateful. The home was spotless and my mother is telling everyone what a wonderful place it is.

Joan H

9th June 2016

I waited a long time for a room to become available as I was so impressed with the home when I looked into residential homes for my husband. I was impressed very much by the manager, and the care shown by the carers - very kind and loving and it was genuine. The home is very clean, great facilities and grounds and visitors are made very welcome. I would not place my husband in a home where I, myself, wouldn't go to. It was a big decision to let my husband "go" and I am soooo happy and content and so it here. I'm so grateful.

Winifred B

8th June 2016

My relative could not be happier.


7th June 2016

Thank you all at Richmond and Heatherbank for the excellent care for our mum at this special time of year (mums 98th Birthday) You all have become our extended family with such hard work and all the ups and downs involved on this caring journey. Many 'Butterfly' special moments form you all and from visiting services, nurses, doctors, hairdresser, chiropodist, activity, music, therapists, chaplain and team. Thank you for keeping mum smiling and happy.


7th June 2016

I have been visiting since March. On each occasion I find the residents well cared for and staff very caring, giving lots of hugs and attention. The home is always clean. The rooms are well maintained. All staff know all the residents by name. A nice atmosphere.

Irene H

27th May 2016

Even away from home its is a mothers home. It has mothers love and mothers care.

Chris C

21st May 2016

Personal experience and recommendation are the best criterion when selecting such a fundamentally important service. I have had no hesitation when recommending Richmond House to my friends and acquaintances who are either looking for permanent care or respite care.

Kathy H

23rd March 2016

After having visited several care homes I was relieved to have found Richmond. A breath of fresh air! Mum who has dementia and is very nervous was welcomed to different events on several occasions before her stay in order to make her respite as smooth and as stress less as possible for both of us! We spoke to both residents and staff. The staff were all kind, caring and knowledgeable. The residents were obviously happy and well looked after and one lady, when I spoke to her said "What more could I want". Mum was extremely well looked after, helped every step of the way, kept safe and encouraged to join in the homes activities, the food was excellent, home cooked and nutritious and there was plenty of it, her en suite bedroom was neat, clean and well decorated to a high standard. When the time is right, there will certainly be no hesitation in moving her to Richmond, as I will have total peace of mind. Thank you once again to all the staff at Richmond.

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Contact info

Collington Lane East
Bexhill on Sea
East Sussex
TN39 3RJ

Tel: 01424 217688

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