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  • MHA Care Home, Claybourne, Stoke

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  • MHA Care Home, Claybourne, Stoke

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46 Dementia Care Places

Turnhurst Road
Stoke on Trent

Tel:01782 790500

Claybourne, along with Mayfields in Ellesmere Port, was the first dementia care home purpose-built to MHA’s design. It was planned and developed as part of MHA’s Jubilee Celebrations in 1997 and opened by HRH The Prince of Wales. Its single-storey design was based upon research current at the time and upon MHA’s experience of caring for older people with dementia.

Three wings are each home to 15 residents. Each one contains residents’ rooms, a living/dining room, assisted bathrooms and ancillary features so that, with the exception of main cooking and laundry facilities, it is ‘self contained’. Each of the lounges opens onto a patio area, which in turn allows access to the large secure gardens with paths, garden seating and a purpose-built sensory garden.

It was important that the layout should make sense to residents and allow easy access and circulation but without long, straight corridors. Doors, fittings and fixtures were chosen to reinforce a sense of “home” but at the same time residents have maximum visibility to aid orientation.

Fundamental to the design is a large central communal area which links the groups and provides space in which residents can walk, sit or engage in activities. Here, too, residents can meet for services or larger functions. The hairdressing room opens off this central area.

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CQC overall rating for Claybourne


15th Mar 2017

Privacy and independence, friendship and support - 24 hours a day

Claybourne offers care and comfort, compassion and friendship. At the heart of all we offer is our assurance that you will be treated with the respect and dignity that we all deserve, and if you need anything at all, we’re here to help, 24 hours a day.

Whether in the privacy of your own room or relaxing in the company of your friends and neighbours, we will support you to spend your time doing the things you enjoy. Let us know if it’s music, a favourite newspaper, exercise or a spot of pampering at the salon. Landscaped gardens invite you to appreciate the fresh air, or tend the plants, if you wish. There’s a wide range of social events, so you never need to feel bored or lonely.

Meal times are a special part of the day for you to savour tasty food, freshly cooked by our chef to suit you and any dietary needs. And, of course refreshments are available throughout the day for you and your visitors, who are welcome at any time.

Claybourne has the latest safety and security design features so you can live life to the full with peace of mind.

Our commitment to your well-being

Our highly-trained, dedicated members of staff will always be on hand to provide your care and support in the way that best suits you, in the comfort of your own room with en suite facilities.

We choose the people who work with us very carefully

They need to share our values and respect people, their life experience and personal choices.

We take pride in the cleanliness and maintenance of your home and provide a thorough and friendly cleaning service. Your personal washing will be carefully laundered and returned to you, clean and fresh.

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Andrew G

1st June 2017

From first contact, Claybourne was welcoming, friendly and efficient. The general atmosphere of the home is relaxed and caring. The staff are dedicated and kind and do all they can to provide a safe, secure and stimulating environment. There is a varied programme of activities, including a number with an explicit Christian character. The home is excellent at keeping us up to date with any health changes or developments and, as relatives, we always feel welcome.

Ken H

22nd May 2017

A lovely care home that is well maintained and looked after. Every aspect of the home is exceptional from the care staff, food and cleanliness. Senior management is very approachable and if there are any problems they are soon sorted. There are always plenty of activities for the residents and church services are held on a regular basis. I was particularly impressed with the well laid out and maintained gardens.


19th May 2017

When my mother moved into Claybourne the manager told us that their own aim was to offer a 'home for life'. We were fortunate to experience this. Eighteen months after arrival Mum had a severe stroke. When after 6 weeks in hospital she had made no progress and was unable to swallow, Claybourne arranged for her to go back there for end of life care. She spent just over two weeks being looked after by her usual carers, under the care of the GP and with district nurses on hand when necessary. The chaplain visited and read to mum as well as talking to me. I was looked after in a gentle and unobtrusive way with cups of tea and sandwiches whenever needed. Mum was afforded love, respect and dignity.

Paula P

25th August 2016

What a truly beautiful place to visit residents in. From the initial phone call through to being met by delightful men on the carpark- all most welcoming. The manager and the chaplain all made the visit lovely. The care staff were happy and welcoming and at great ease with all the residents. We truly loved the environment. Well done everyone for creating such a beautiful environment.


4th August 2016

I will rate 5 star home, top class.


12th July 2016

Mum lived at Claybourne for the final two years of her life and we felt she was very well cared for there, with genuine love and affection. We (her daughters and families) were always made to feel very welcome by all the staff when we visited Mum, no matter when we called in. We always felt kept up to date and informed of Mum's condition and this was very important to us, as her dementia meant that she couldn't keep us informed herself. The design of the home and the range of activities really seemed to enhance Mum's quality of life while she was there. At the end of Mum's life, my sisters and I were able to be with Mum, and the staff at the home were attentive and caring towards both Mum and towards us, without being intrusive, throughout her final day. We could not fault the care that Mum had at the end of her life, and we felt very well supported by the staff at this sad time. So glad someone recommended MHA to us when we needed a dementia home for Mum.

Sue G

20th June 2016

My mum is very happy at Claybourne. Mum is being cared for in a wonderful environment where there are many activities to help stimulate the residents. It is always a pleasure to visit.


7th June 2016

We have found all the staff at Claybourne to be very caring and supportive. Mum has only been in Claybourne for a few weeks but she seems very settled and happy. Nothing seems to be too much trouble.

Zoe Marie G

13th May 2016

Wonderful home, we feel really blessed and very grateful that our mum is happy, therefore we are happy. Professional and compassionate staff.

George F

12th May 2016

Living abroad and only able to visit around every 12 weeks makes it extremely important that I'm confident in the services, facilities and levels of care and support that are provided by the home. MHA Claybourne without any doubt, fully meets all of my requirements. Every time that I visit, I continue to be impressed by the care and dedication of the staff and the high standards that this home achieves. Unfortunately my Mother as known to me was lost a long time ago and all that I can do for her now is to ensure that her well being, comfort, safety and care is the best that can be offered. MHA Claybourne and it's wonderful stall provides all of this and more. It is indeed very special and provides me with the peace of mind that my Mum could not be in a better place and could not be better cared for anywhere .

All reviews have been submitted through the independent website and are subject to the terms and conditions

Contact info

Turnhurst Road
Stoke on Trent

Tel:01782 790500

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